Why can't I make new articles or change old ones?
If the New Article command is grayed out, Personal Knowbase is probably running in Read-Only mode.
With your file opened, look at the Status Bar along the bottom of the program, near the right side. If the word “READ” appears in the 4th box from the right, then Personal Knowbase is in Read-Only mode.
There are several reasons why this might happen:
Exporting articles to RTF is slow.
Exporting a large number of articles into one large RTF file may take a long time.
To concatenate many articles, Personal Knowbase builds an RTF block in memory, appending each article to the block. This process is not linear. If PK hits a single very large article, it slows down even more, since that large article is rewritten every time another article is appended to the block. PK doesn't write the final file until it builds up the entire block.
Here are tips for dealing with this problem:
A text substitution program is moving PK's hypertext links.
Many programs are available which advertise that they can substitute text in any other programs' text windows. These programs allow you to enter shortcuts which are automatically replaced with longer text, or spell-check text, or do other text manipulations.
Some of these programs play nicely with Personal Knowbase. Others do not.
Some of these programs hijack PK's article content window. These programs inject text directly into the article area without passing this text through PK. As a result, PK no longer knows what text is displayed in its own text area! In these cases, PK can't keep track of the locations of your hypertext links. This causes hypertext links to move around inside the article or to disappear entirely.
Unfortunately, it is impossible for PK to work together with these programs because we can't know what they do to our data.
We recommend not using these programs with PK. If you do use them, avoid using them in articles which contain hypertext links.
Programs which are known to cause problems for Personal Knowbase's hypertext links include:
Programs which we have not found problems with include:
If you know of other 3rd-party software that does or does not work well with Personal Knowbase, please let us know, so that we can expand this list. Thank you.
Em-dashes and en-dashes are not saved in PK articles.
The problem with importing or inserting em-dashes and en-dashes is a known problem. The dashes revert to regular dashes when the article is saved.
Unfortunately, there is no current work-around. We hope to fix this in a future version and apologize for the inconvenience.
The response time when typing in the Article Window is slow.
Sometimes display and editing response time can become slow in the Article Window with older computers and large articles.
If this happens, we recommend that you set the Active URL Links setting (from the Articles tab of the Preferences dialog box) to “Invisible” or “No”. Having visible active links turned on can noticeably slow the Article Window.
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